Let’s look at the correlations between compliance and organizational health. If neither are done well, the costs are high. Non-compliant organizations can risk harming patients. This naturally tops the list. They can also risk their business, face lawsuits, and criminal sanctions. Unhealthy organizations have rampant politics, dysfunction, bureaucracy, and confusion. At the top of this list are the employees that come to work lacking hope and self-esteem. Let’s face it – in today’s society, we spend more awake time at work than we do outside. When employees feel this way, it absolutely impacts their homes and personal lives.
So why does organizational health have everything to do with compliance? Because it is an ethical duty to have both. Healthy organizations have more effective compliance programs than unhealthy organizations. When health and compliance are a part of a company’s culture, the alignment breeds growth and quality. In other words – success… successful financial outcomes and successful clinical outcomes. In addition to smart people and these outcomes, healthy organizations produce clarity. Clarity produces alignment. What should every behavioral health care organization be clear and aligned on? Compliance.